Google Inc. part of our zteTools and have average installs from 500000 to 1000000. Update for ZTE phones Oct. 24, 2016. ZTE rating is 93.8223. Verison is Varies with device. Actual size 0 bytes.
For new Nexus 6 with special SIM Those of you posting here with older N6 cannot do Project Fi. Sorry. New N6 has an especially designed SIM, so that the device can switch networks.
All nexus 6 owners are eligible as long as you are in the service area. All nexus 6's are capable of using google fi. I saw someone posted only new ones, however this is not true. But you do have to have the north america version rather than the one for the rest of the world
Waiting for invite Can't wait, install worked on my N5 will it be possible? I know n6 only, but maybe?
I own a Nexus 6 & would like an invite please Would love my phone to run on Project fi :)
Waiting Excellent now I'm just waiting for the invitation... Hurry up Google!
Invite I signed up for the invite and I try to sign in and it won't let me. I own a Nexus 6 on T-Mobile
An incredibly innovative service! I have been patiently waiting on Google to officially announce this project over the past year. The technology integration is much more forward-thinking than the big four competitors! However, pricing/offering is not as competitive as it could be to compete with the MVNO market, but the ability to seamlessly switch between T-Mobile and Sprint owned towers as well as WiFi may be worth it!
Move it Google! Don't think this will increase my chances, but I'm giving it 5 stars anyways, pick me, pick me!!!
Hurry up google! I have a nexus 6 on T-Mobile and I signed up the 1st day it google announced it! Please hurry up Google, I love you!
Can't Wait I have a fully unlocked Nexus 6 on a prepaid plan with Straight Talk using AT&T network. Sprint/T-Mo coverage is perfect in my area and I'm almost always on wi-fi. I rarely use more than 1GB of cellular data per month so really looking forward to testing this out!
Amazing I've been waiting for months for this and it totally lives up to my expectations.
Doesn't open on my Nexus 6 Not sure why. It just has UNINSTALL as the only option in the Playstore. The app icon is not visible in the app drawer.
This app is the second coming~ Has fixed all my issues and gave me a faster device etc, blah blah, A+, 5 Stars. ;)
I would love a invite I travel overseas lots, and I can test your 120 countries coverage. Five stars for the idea.
Can't wait About to go on a trip and would love to test this overseas!! Can't wait for an invite :)
Anticipation Looking forward to seeing this service roll out! Both Sprint's and T-Mobile's networks have better customer-interest-in-mind philosophies over their larger competitors with the same frequencies (Verizon and AT&T respectively)... Google Fiber clearly shows the superior abilities and cost for internet service, and hopefully Google Fi will follow suit soon after deployment!
5 stars just because I love all things google Its probably smarter for me to stay on T-Mobile because I'm a data heavy user. I'm talking 20 - 30 gigs a month but I still want to try this out
Waiting on my invite Please hurry up Google and send me the invite.
Invite please! Would love to take the first step away from Verizon!
Invite please! I have been eagerly waiting for my invite since the announcement! I am almost always on WiFi so Project Fi is perfect for me. All hail google, long live the hive mind!
Finally Hurry up and send me my invite!!! :)
I want invite as well... this would be amazing m sure...
The is for me Phone service from google is for, can't wait for Fi.
Waiting for it Please Fi hurry up with the invite.
I'm so excited for Project Fi My Nexus 6 is standing by.
Finally! I wasn't going to buy a Nexus to be just on T-Mobile or on AT&T. Finally a network that will make the Nexus 6 work the way it is intended. I am ditching my S4 for a Nexus 6 as soon as I get my invite.
So excited for Project Fi Waiting for invite. Nexus 6 standing by.
Awesomeness Can't wait to rock this on my n6.
Ready to go Google! In anticipation of the awesomeness I'm about to experience. Five stars!!!!
Nexus 6 here! Send me an invite like now!
Invite pretty please... I can't wait!!!!
Sprint to Project Fi Can I migrate my Nexus 6 to Project Fi from Sprint?
I am waiting Can't wait to try this out!
Invite taking to long Y make the app then?
Fi me please! My turn next.........
Add free streaming Without free music streaming this won't be worth it for a lot of people...
Nexus 6 Owner I'd really like an invite to Project Fi. I've singed up on the first day and I'm still waiting for an invite.
where is my invite :( anyone started getting the invite? not yet for me.. By the way it will work on all Nexus 6 whether you bought from google or motorola, ATT, T-mobile etc everyone has the same band of radio to support every network in US
Stoked Can't wait for a viable option to ditch the evil ones!
Simple Simple, fast, and to the point. Digging through my old Verizon phone's settings to figure out my data usage was slow. Great job guys
Great account management tool. The only thing wish it had was the ability to turn off voicemail transcription. The only options are live with garbled messages or allow Google to listen to them to get better transcription.
Awesome Other than the rare occasions I'm on a weak WiFi signal (gets choppy,and not common) all is working great. As I've had T Mobile and Sprint it's kind of cool to be in a tmobile dead zone and have full signal or vice versa.
Fantastic! I have been using Google fi for a few weeks now and I am in love with this service. I am never going back to another phone.
Simple and effective. A small wish list.. Was easy to activate. Customer service was quick the one time I called (hope that lasts as the sign ups increase). International calling is finally doable without breaking the bank to use your own cell phone number. Two items on the wish list. Reduce per GB data cost. Add other phones and give current customers an incentive to switch phones. Overall, a job well done!
Where is the invitation Google? :p been waiting for close to a moth now. Can't wait to leave Verizon! What a relief that will be. Rather give my money to Google.
Companies can learn from Google.. Project fi support is top notch, and fast! Also dealing with real people not some scripted foreigner (that or Google AI has gotten really really good - lol ) The service works really well in metropolitan and urban areas, however it can get spotty in the sticks - hence the lost star. Overall, I think the phone companies need to be worried because this is proving that they are just a commodity and no where near as important as they think they are.
Perfect! Excellent service! Project fi support team is literally the best I have ever used. This could actually convince me to leave my unlimited data plan on Verizon.
Great service! I've really enjoyed being part of projectFi from the beginning. The calls are crystal clear and the customer service from Google is amazing. This has been a breath of fresh air from the usual experience with wireless providers. Keep it going!!
Exactly what you want The app is simple and elegant just like the service itself.
Quality app for quality service. Looking forward to this project growing!
Awesome So far service has been great. A few issues with wifi calling, but switched over without issue. Data as been as fast as can be expected by sprint when I am on LTE. Easy to use, very simple app. When you request a call back it truly only takes a minute
Beautiful Simple account management. Well done.
Finally! Loving it!
Widget support I love the app overall, but it would be great if there was widget support to show users how much data they've used per cycle.
Nice Easy to use, great set up!
Still isn't working I've called and emailed tech support multiple time, I've factory reset my phone twice, and tried other things but I still don't get data because the sim card says it no longer active. Google says they are working to resolve the issue but it been more than a 2 weeks now and still nothing. If this were any other carrier they would have an answer by now and we would have a working phone.
Easy, clean, and simple. Straight forward usage.
Why? I'm a straight T-Mobile customer, why is this on my phone?
A new high standard Easy to use, customizable and awesome support. Other carriers should take notice!
Love it, wireless providers should be take note Even with new phone and data plan, still cheaper than sticking with my old phone plan plus cancelation fee
Great so far Best experience with a cell phone ever. Thanks, Google!
Really want to use so exicted to use it since I finally got 5.1 android But it won't accept my email so I can't use it why is this
Project Fi is the BEST!
Great so far... Occasional break in service in weak areas. Awesome support and community.
Great Service Just joined and loving it!
This is how the mobile account management app should be designed.
I have used the Project Fi service for a week now and it works well here in #cstat #bcstx. Calls over Wi-Fi are working, although occasionally the dialing takes longer on Wi-Fi . Open Wi-Fi is shown as secure with a key icon beside the Wi-Fi icon in the notification bar. The new Nexus 6 is working well and Google just discounted the price by $150- good deal! I use an aeroarmor case because I tend to drop phones too often. Nexus 6 seems to work a little bit faster than my previous devices and the switching between networks (Sprint, T-Mobile, and Wi-Fi) works well. Sometimes you can hear the switch.
I now have Project Fi... If you ask me, "Fi" stands for "F****ng Incredible!". It works beautifully, just as advertised. I'm holding the future in my hand because Google has the balls to take risks and dream big. Thank you Google for another amazing accomplishment!
STILL NEEDS WORK. The whole concept is genius. Unfortunately, there are still a lot of hiccups to iron out. Speeds are ridiculously slow in some areas where the map states that excellent 4G coverage was available. Network switching hangs sometimes and once I was without service for 3hrs straight (no calls or data) just text. I carry two phones now just so I can have a working device.
Nexus 6 on its way The $150 discount is much appreciated. Now all I need is an invitation to Project Fi.
Yep, it's the future Welcome to the future, courtesy of Google. The service is fantastic, the phone is fast, and everything is as transparent as possible. Customer service is top notch and you feel valued, rather than exploited. Can't wait to see where this goes. It's been fun so far. Thanks Google.
Working great so far Got my invite 5/27. Got an n6 6/15
Fi isn't bad The customer service is great but the data is costly. I barely use anything at all and it's not because I normally wouldn't. It's because it's so expensive I would be really hurting if I did more than checked email (text only) off the wifi. As soon as the phone is paid I'm going back to T-Mobile.
App is great and.... Even if it wasn't perfect, I would up your stars due to the services and freebies. Who can argue with a free backup battery? All the people rating this app down because of the app? Wtf? Rate the services, not the good people that work hard to create this app! 3/24/2016 updated.....still a 5 star app/service. Getting rebates every month and I love paying $11 month for cell service!!!
Fantastic service and worth the price. Sprint and T-Mobile are big in my area, therefore Project Fi works well for me. Call quality and data speed are fantastic. Customer service is top notch and dealing with the service is too simple. 5 stars.
Great App & Service The only thing missing regarding the app IMO is a deeper drill down into what apps are using cellular data and when. Also would love to see some type of location history correlation with data. Service side: been great for 5 months. Philadelphia area.
very good service The data cost may be comparatively high but for those who spend most of their time on home Wi-Fi, Fi is a bargain. As compared with a cheap Android phone on Straight Talk for $45/month my new 5X phone will pay for itself quickly and I've got a great phone instead of a cheap piece of junk.
Not for everyone Will never go back to at$t so no gripes there. Reception and coverage is good and call quality is just fine on either wifi or cellular. Sad to see people crying about this service it is the best value around. If your going to complain about coverage go back to a traditional carrier and complain about how expensive they are.
Avoid this service till it stabilizes over next couple of months / years. Please understand its service that would need a device that supports these features ( NEXUS ) and a service provider ( Google fi ) to deliver the features. Unfortunately every time you have a serious problem its the fault of the other guy situation. My experience after talking to 6 agents ( all very courteous ) and spending more than 8 hours on phone with them ( over 3 months ) they have no idea beyond few standard answers like reset your handset, switch on and off etc. If you use mobile for fun its ok to experiment with them but if you have dependence on your mobile for business then my suggestion is dont touch them. It is sad to be stuck with a service that doesn't work , well not really one can always move to standard mobile services, but it surely it is sad to be stuck with a mobile phone that is not worth even 25% of its cost If option i Have option to give negative i would say minus 10 Sanjay
The Best Great service. Quit Verizon after 13 years of abuse. Price is more then competitive and customer service is more than Excellent if you ever need them. I am running the service with my Nexus 6 and noticed I had service while traveling and my wife on Verizon was spotty. More than happy!!!
Great service, spotty signal and a bit droopy in Portland / Vancouver. Would like to see a family plan in the future. Five stars if more transparency and outreach was made.
I'm never leaving Project Fi. Project Fi is nothing short of incredible. The savings over my previous carrier have already paid for my phone. I'm averaging $35 a month on Fi. My data speeds are actually faster. Try to stay connected to wifi if you can. Project Fi rewards you by crediting unused data to your bill. I keep it around 1.5 GB a month. I love the features that come with Fi. Being able to take a call while on a PC is very neat. Voice is a great voicemail system. I haven't had a single problem. I love it.
Love it This is the best phone service ever for price, ease and versatility. Lots of great features, but coming from years of t mobile is odd that I now have slower speeds and more buggy connections more often than I used to, seeing as it's supposed to be using t mobile.
Love Project Fi I saved so much much money switching to this service. Not to mention the Nexus 5x is a really good phone, other than a few Bluetooth connection glitches, it's been the best phone I've had yet and I've had awful luck with phones. Overall extremely happy! The billing features are great as well. I really like being able to quickly and accurately track my data usage.
Enjoy the service, app is fine. Data issues. I enjoy the service, the simple plans and the app is fine. Data and the inability to control it is still an issue. Since early February 2016 my phone has suddenly started "leaking" data. Even with data toggled off it continues to use it. I have to go out of my way to make sure I don't let an app use up a bunch of data. It seems the latest app update was meant to fix this and it does not. This only happens when connected to T-Mobile. I'm tired of having to manually switch to Sprint to prevent this. Fix it.
Ringtones Disabled, Text Scrambled, Poor Signal, Inefficient Wifi Calling...and I Loathe the N6! Since switching to Project Fi, my ringtones have been disabled and all ringtones defaulted to Hangout message tones. Annoying as I have missed many calls without hearing the rings. My signals/receptions seem to be bad and fluctuating too often. At times, I lose signal completely. Also, the transfer between poor signal and wifi calling is not efficient as get many voice messages without hearing the phone ring. Not sure if this is a Project Fi issue or the poor network from T-Mo. I am on the expensive N6.
Fantastic After 6 incredible months with Google fi, I am beyond impressed. I have never had any carrier to have such an outstanding customer service. I have reduced my bill by half and service is much better. Only downside is I can't rate it more than 5 stars. Luv it.
Good start Call quality is worse than I expected. LTE is pretty good. SMS has been a NIGHTMARE because of Google Voice. Luckily the customer service is fantastic...I really only got Fi for the Nexus 5X discount.
Best phone service ever! Simple plans. Easy to understand price structure. Affordable. Feature rich. Nice customer service. Google Nexus phone is the pure Android experience: the way it should be (no bloatwate!!)-couldn't be happier with this phone. Just a great Google product. If you're not on Fi yet, you should be. Suggestion: the Fi app should tell you what carrier you are on at any moment.
Getting worse Maybe it's just because more people are on this service than a year ago, but it seems to take a long time to switch between the Sprint and T-Mo networks, especially after hanging up after a call. And the wifi calling is terrible. With 75MB speeds in my home wifi (Verizon FiOS) it can't hold that signal in the same room as the router. I so love being able to go into Mexico and still have service without even thinking about it, but other providers are doing that now and their data is half the cost as PFi.
Bugs I can not disable mobile data. I have found that the issue only occurs on T-Mobile's network. The latest update was supposed to fix this but unfortunately still no luck.
AT&T and Verizon running scared.. And they have good reason to be. Google puts them in their place as Project Fi attracts more users. That's exactly what happens when you offer excellent service, prices that make sense, cool features like WiFi-Calling and texting, and best of all: an interface built around the needs of the user, constantly asking for feedback and tech support literally less than a minute away. I work at BestBuy, and I recommend this service every chance I get!!! ???
Fi is great Easy to understand & manage, great price, great customer service
Excellent Finally, a product that allows me complete access, choice, and control over the cellular data which I decide to use...easy, transparent, and accessible. Love Fi. But, my cell reception is not as good as my previous carrier.
Never missed a call even in my classroom where I barely get signal. It connects call over WiFi. Loved it!
Love it but... The only issue I have is when I check data for the current date it always shows data that I used for the next day and idk how
Doesn't let me open any project fi website Rating the app not the service: I keep trying to open sites to share information about project fi but the app keeps taking over and not letting me open any sites
Billing Woes App works fine but I would love to see more control of when I am billed. Picking a seemingly random date after billing for my card to be charged isn't great. That's the only complaint I have.. Otherwise flawless service.
Data leak Two months and they didn't fix the data leak yet: disabling the cellular data doesn't work so your data plan goes in the drain in few days...
Wish the Data plan was more comparable to other plans. Fi's data plan is too high for me for what I need.
Easy to use and set up. Excellent service with easy to understand pricing. Awesome customer service. Cell coverage could be a little better but with wifi everywhere not the biggest deal.
I am reviewing app not service!!!! The app works great on my Nexus and I am thus pleased but I cant for the life of me understand why you dont open it up to other devices. If I can add a data only sim to the device I would love to be able to use the app on that device. I would totally understand if the app was android only but I have a great tablet that I have a data only SIM working on. And I would love to have this app on that device.
Billing? Obtained the phone mid month, paid for a month of service and I'll be getting billed again, the 2nd of the month. No freedom with the bill date? What's up with that?
App is great for tracking data usage, contacting and receiving fast support, and dealing with billing and account changes. The app has nothing to do with the quality of your signal or network switching, so most of the negative reviews are not relevant.
Sometimes get dropped calls when I'm talking to someone from out of state and randomly loses signal in the Maryland area
Awesome Best customer service I've ever dealt with. Simple plan that's easy to understand and use. Cheaper than other carriers. And the Nexus 6P is an epic phone.
Over 6 Months on Original Nexus 6: A- Is it perfect? No. Is any service? If you want to save a lot of money and don't need a ton of data on the go, this is a no brainer. Just check that you live in an area with good TMobile and/or Sprint coverage.
Amazing product! Wow! I've been a Project Fi user since August of '15 and I have to say that in 7 months that I've been using the service, it FAR surpassed my expectations of what they have delivered for it! The price point is stellar, the execution of advertised services is phenomenal, and the customer service is amazing! Because Google Inc. has delivered on SO many levels, I plan on sticking with Fi for a long time to come!
Fi is wonderful Great app and service. Very few hiccups. Glad I switched from AT&T.
Good app, great service. Had some SMS problems early on, but they went away shortly after I switched. No complaints now.
Best Service ever! ⭐⭐⭐⭐⭐ Ported my number over from Verizon in less than 10 minutes. Everything works perfectly as it should. Strong LTE Connection all around and International capabilities are great. Great job Google. Happy to be part of Project Fi. Thumbs up!
Google dialer I have my project Fi account paused for the moment. But now I can't use the dialer because because of that. I already called Fi support and they told me it's a known issue but even so, it sucks that you re unable to use a free service because you have paused the paid one!
Awesome Best service with least fees. Data seems a little expensive if you use a lot so I just try and use WiFi whenever possible. My bill has been less than 30$ a month the past 5 months. Not bad considering Verizon I was over 55$. Plus the voice mail to text feature is free.
Project Fi I must agree with several other people. This service is very reliable. I have very few dropped calls. Billing is so simple to understand. And best of all ( maybe I have been lucky) whenever I had a question I could understand them. Not like past companies. Also they respond very quickly to.
Wanted to like it Constant one way audio problems and audio delays of a second or greater killed it for me. Too bad as international usage worked well.
Horrible Widget Are the widget designers serious?! The contrast and color scheme used in the widget are so unattractive and simply hard to glance read, I honestly can't believe it was included in the app. It's wonderful that Project Fi has a cutesy, soft edged, candy color scheme... *in* the app. However, on my home screen, I expect something a little less solid white and something a lot more practical (especially for a gauge/indicator). Honestly.
Easy, fast, simple The app itself is great. I'm loving the service provided in Indiana already. And the sign up process is probably one of the least complicated things I've ever used.
Unable to make call when on t-mobile's Was working perfectly, but with recent updates. Whenever project Fi is using t-mobile's network. I am unable to make phone call. Still not working even after factory reset the whole thing.
Functional and Helpful I'm loving the features of the fi app. Switching from Verizon, the app is far simpler and more helpful to get the information that I want.
Have been a totally satisfied customer. Fi as a service is great. The app you see here helps you make changes and monitor your account. The Fi app is much smoother than other cell provider's apps. Widget doesn't persist after reboot Google please fix!
Love Project-fi Cut my phone bill by more than half!
Best thing it could! This is the best thing! Now cellular service that could fit's your needs and very reliable.?
Awesome I know this supposed to be about the app and not the service, but I have zero issues with either. @Jimmy Lima: if you want your phone number read as your outgoing V/M message, why don't you just record it as such and be on your way? Easy peasy.
Free bandwidth Please allow Google fi users free bandwidth for Google products. These things are just eating my bandwidth. T-Mobile on their network has free music and video streaming for various services. I'm just asking for free bandwidth for Google products. I switch from T-Mobile to Google fi which uses T-Mobile towers.
I love Project Fi I kept my old Sprint account for more than 15 years because I had a grandfathered plan. I thought I'd have it forever. Then along comes Project Fi with better phones, better service, and at a better price. Goodbye Sprint, hello Google! ?
Perfect! Excellent coverage, flawless customer service. Truly a revolutionary cellular service provider!
Loving it! Switched from Verizon. I was very worried about quality and signal strength. I am so happy I went ahead with the decision. Perfect service so far. Cut my bill in half.
Biggest Wish: Binge Data Through GApps Really happy with this service and handset, but wish that Google Apps didn't count against data usage. I would leave data on 24/7 vs. toggling as I do now.
Excellent service Exceeded my expectations across the board.
Great app helps keep track of your data Project fi has the best customer service. They will go out of their way to help with any questions or concerns you may have.
The best alternate to the big two. P Fi is a great service so far. I've had it for 2 months and love it! I'm glad that Google is in this business and I hope they continue to work with their partners to increase the cell/data coverage throughout North America. Once my contract is up in a few months with one of those big two, I don't ever plan on going back to either one... Long live Project Fi!
Best phone provider ever Love this service to no end! Everything rocks! I recommend it to everyone
Amazing Never thought dealing with a phone/data company could be this easy.
Great reception and great phones. Their customer service is excellent. You can not beat the price.
MetroPCS isn't supported I tried to switch, but I guess MetroPCS isn't supported.
Amazing service Best CS in the mobile business by far.
LOVE!!!! I love Project Fi. I do wish the app and new widget had a Black theme for AMOLED screens since Black causes the screen to draw less power from the battery.
Excellent Service is great, the app is simple and easy to use. Definitely recommend giving it a try.
Add anon blocking Call blocking is nice (although it's already built into the stock dialer) but we need a way to block private and anonymous calls.
I love Google Nailed it.
Best service provider out there. I could not be happier with Project Fi.
Awesome Hoped they would use their funds to do this for awhile. Very satisfied.
Best phone service Fi is great, saves tons of money!
Easiest service provider ever Simple, inexpensive and full off all the features needed or wanted.
Project Fi Great service at a great price!!
Fantastic work by Google
Awesome app Loving it
Thank you Project Fi You have saved me hundreds of dollars in just the past year compared to what I was paying on Sprint AND T-Mobile. They have the best customer service that I've ever seen in a mobile network provider. Don't change anything!!
I have been with Fi since it was still invite only and at first the service was good, the price was right, and the customer support was unmatched ( I was with big red before) but as of late I have been without data for 5 days and in todays world that is a big issue. You would be surprise how many apps you take for granted that wont work without data, your calendar, hangouts, email, maps, reminders...... and its not like a I live in am area where coverage should be an issue,. I live in the middle of Sacramento!!! I have called Fi everyday since the issue started and every time I have been told either there is no record of my calls or that someone will get back to me shortly.....its been 5 days and no one has contacted me!!!! I have always contacted them to yet another round of "I am looking into it" and "I will get back to you." customer service if you are reading this you really need to get your act together... I have contacted you as well and always gotten you standard email response "some one will get back to you within 24 hours." 5 days and counting........ update- its been 7 days without data, and customer service WHAT THE HELL!!!
Brilliant Better than the average service provider since the user has the power to moderate data use. In this age that we have wifi at every point, it is perfect for Fi to flip seamlessly between signals to provide the best service for the user. Has worked brilliantly since changing over a month ago.
Good Coverage / Reasonable Pricing / Need Family Plans All and all I have no complaints. Coverage has been great. However, not all that many free open Wi-Fis in the world, but fine coverage with Sprint and T-mo networks. Price is reasonable and economic for non big data hogs. I do wish there were family plans, so I could fully leave VZW.
This is how phone service should be! I used to pay almost $200 a month for cell service, but with fi my highest bill has been $43 (initial month) and my lowest just $23. I love that I'm only charged for the data I use and the customer service is phenomenal. I turned a co-worker on to the service and he can't believe it - each month he saves 75% of what he was paying and that includes the payments for phones. Now, if only Google could bring broadband and TV to my home in the same way...
Project Fi is AWESOME! My family and I just went to Iceland for 7 days and drove all over. I had a strong signal 98% of the time and was able to use Google Maps to navigate. My daughter even called back to her University in the USA to sort out classes. Our call was from a relatively remote area. Rock solid connection. Data is $10/GB in the US and 135 other countries. Inbound calls are free. Outbound calls on WiFi are free. Outbound calls on the cellular network of the host country is $0.20/min. No muss. No fuss. So, if you travel internationally even a little, this phone will be your reliable wingman. Best, Gregg
Hard to beat for the service and price. Signed up for Fi and pre-ordered the Nexus 6p as soon as it was released last year. 6p my best Android phone to date despite not having extSD capabilities. The Nexus w Fi service is simple, budget friendly and works as described. For someone like me who is on WiFi 95% of the time, it's a no brainer. With the addition of US cellular as a carrier, it's an even better service. I live in a rural area, and even I am hard pressed to NOT pick up some kind of tower between the 3. Well done Google, as usual!
Excellent service I've been on Project Fi for a year and the cost and service have been excellent. I highly recommend it, provided you have good Sprint, T-Mobile, or US Cellular coverage in your area. I have had some issues with calling over WiFi but that may have been due to the internet connection rather than my phone or app's problem.
Works flawlessly overseas! If you are a frequent traveler, this is the network that will save you from a lot of hassle (and money). There is no need to switch to a local SIM card and only pay the data you use per country, there'll be delayed charges but it's minimal. Data speeds in Europe is as fast as in the US and you'll get 3G speeds in Asia. Customer support is top notch as well. Thanks Google!
AT&T and Verizon running scared.. And they have good reason to be. Google puts them in their place as Project Fi attracts more and more users. That's exactly what happens when you offer excellent service, prices that make sense, cool features like wifi texting and calling international roaming, and best of all: an interface built around the needs of the user, constantly asking for feedback and tech support literally less than a minute away (and located in the US). I work at BestBuy, and I recommend this service every chance I get!!! ???
Great, but still missing features I still want and need call recording. There is also a bug that support has not been able to fix or acknowledge. When I sit next to my router at home with perfect wifi signal and no cell tower signal the call still tries to go to cell tower until it fails. I have to try multiple times until it goes to wifi.
Great deal, especially if you aren't on a family plan. $10 per gigabyte + 20 for unlimited calls + texts. The pricing works like this 1.1 GB is $10 + $1 (one tenth of a GB). No overage worries or throttling of speed. Nexus phone are great as well.
This is the way mobile was meant to be done. The pricing model makes so much sense and the price is reasonable. There are also ancillary benefits like being able to send SMS's or receive calls on a computer. This will keep me in the Nexus (Pixel?) world, for sure.
Needs one more thing On the website I can view my call and text history, but not in the app. This oversight still needs to be rectified. ***This app doesn't handle your phone calls, people -- it's an account utility ONLY.
Service needs work. A new provider is only chosen when you lose your connection; this means you may be stuck at 1x for long periods of time until either your signal improves or you drop your connection and a new provider is selected. When calling over wifi it can take more than 30 seconds before the callee's connection rings. Little frustrations like this lead to a rather poor experience.
Comparing with Verizon I'm using Google Fi with a Nexus 6p. I'm pretty impressed with it thus far. Zero dropped calls and in one case my other phone which is still on Verizon had zero bars while my Google Fi phone had 4 out of 5 in the same location. If you work/live nearby a good WiFi source, it's an even easier choice. Zero glitches to report, great call quality. I just left Verizon after 4 years of being their customer and haven't looked back. :)
The bees knees! Very happy with this service. I've been with Project Fi for nearly 6 months and now my Fiance wants in on the action. Only bummer is the inability to use any other devices than Nexus phones. Once that option opens up were all in! Thank you Google for another great service! ?
So far so good Support is much faster than other companies. Saving money. Great phone. Transition was smooth. But there were small hiccups along the way, but I was a special case due to a mismatch in shipping.
Overall very pleased, but... I really enjoy using Project Fi. Enough so that I sometimes might spend a couple extra dollars for less data (coming from Straight Talk). I love the ability of using multiple resources to latch onto the service provider. However, the automatic switching to the "best provider" is quite lacking. I use Signal Spy Pro to choose T-Mobile or US Cellular because Fi often picks Sprint and I won't have any service, which is quite unfortunate and a glaring issue for the Fi program itself.
At least once a week I get stuck without service because switching stops trying in a lew location. Otherwise service is excellent, straight forward billing and multi-device syncing for all services are great.
Love this service I came from Verizon and I live in North Carolina. I was spending 65-70 bucks a month on a single line and I gave this a shot. I haven't regret a thing since switching. I still have service and great speed in every location I travel to in the Carolinas but I also only spend 28-35 bucks a month now.
Awesome! I rarely make voice calls so for me Google Fi is about inexpensive and convenient access to SMS and mobile data while at home in the USA as well as while traveling throughout the world. I am constantly amazed as almost all the time everything simply works no matter where I am. Even better is that the times I have needed help the Google Fi support team has been there to assist me.
Maybe I'm just cheap... I'd really like unlimited data for this, or maybe prevent pop-ups and ads from using data. I jump onto a news site and some HD video ads start playing, eating up my data. Would be nice if there was additional data related benefits for FI.
Always something wrong All in all the service is just OK. I often get stuck on edge...EDGE!... How in the world do you get stuck on edge in downtown Gallatin TN? Outside of that it is hard to trust the service. The price is great, though I can mvno att for the same amount I am paying now, and get more data. Don't know if I am going to stick around. Not really worth it if I'm honest.
Was good before the update.. But now... It's unreliable in displaying my data usage. The first two days after the latest update it really only refreshed my data overnight. Now it's not even that. Fi says I've used 1.05gb this month and only 20mb yesterday. Data usage under settings on my phone is a whole 100mb ahead of that. I like that fi displays your daily usage in a bar graph, but it's disappointing that it's not usable after the most recent update.
Dropped calls in US, spotty coverage overseas After loads of dropped calls in Philly, only kept for the international coverage but will cancel when I get home. Good in London, spotty outside of London and virtually non existent in Budapest. Shame. Great idea, terrible execution.
Really unhappy with newest update I've been really happy with Fi up until yesterday. Since I installed the newest update my phone is running unbearably slow, calls are dropping, and apps are crashing. Is there a reason for this? I've even cleared up space in hopes that it would alleviate some of these issues but it hasn't done very much.
Not a happy customer. Have had troubles ever since porting my number. My voicemails aren't arriving into my inbox even though its set up properly. It shows a visual voicemail but you can't listen to it. Support is typical Google. First, I'm wrongly told theres an outage, then blame my old device (I don't have another one), then told to delete my greeting (never created one), then told its an app (haven't downloaded), then ATT (didn't have them), then told I should cancel service. iPhone anybody?
Excellent I'm coming from Verizon and had unlimited data. I'm not missing it at all. Haven't had any issues with the service or app. Traveling abroad with Fi is awesome. Only country where it hasn't worked well for me was Switzerland.
Great Service Period Another great product by Google. I've had no issues with this service, came from using the "best" (Verizon) and I haven't noticed any difference in coverage. Customer service is top notch, and very easy to get someone on the phone without annoying prompts. Billing is straightforward and not confusing at all. Have gotten 4 other people to sign up so far, and they have been very happy about switching. For those experiencing the rapid tower swaps, just look up the dialer codes to keep yourself on one network.
Deeply regret leaving Verizon I didn't know how good I had it. The cellular signal is horrible with Fi. You get what you pay for, I guess.
Definitely has gotten better Quite happy with the service now. Too many issues in the beginning to use exclusively, but it is now a legitimate contender with the other MVNOs.
Project Fi - Avoid This As much as I hate to say it, you are better off sticking with the big boys as it relates to cell service. Project fi, the Nexus protect program and the Google customer service borders on a fraud and scam
Great app, great service Project Fi is hands down the best carrier ever. The app is a great embodiment of the service itself: fast, fluid and simple to use. I love that it shows all of your bills and the details that went into the bill. It's very transparent and hides nothing from you, putting all of the details front and center in an easy to see format. It's gotten a ton better now that you can chat with Live Support right from the app itself. Try doing that with other carriers' official account management apps.
Great service Project Fi is easy to understand and provides straight forward service. You will get LTE in your typical areas but I've also noticed that if you carry on a call while traveling it won't get disconnected/drop in dead areas.
I love Project Fi while I'm in the US. But it is NOT working in Switzerland, despite the "we have you covered here" message you get when you arrive. I have been on the phone with Fi reps 6 times in 5 days. Each time, they tell me they are looking into it. I never get any responses about what's going on. In the help forums, I can see that others are having the same trouble here in Switzerland, so it's not unique to my phone. Google's lack of transparency on this issue has be doubting the trust I've placed in them. Details: Reboot the phone or turn off/on the radio. LTE connection comes on strong for about 30 seconds and then drops until the radio is reset. This is the same trouble others are having. I will update this review if they get this solved before I leave.
Simple & informative. The way an app should be designed. It has all of the information and resources you need to quickly and effectively see and manage your account without unnecessary distractions and aggravation.
Awesome, Great service! Not quite as extensive coverage as what I'm getting with Verizon Wireless but so much better. Works great in Europe too. Wi-Fi calling is great, sin almost no cell service at my house with any carrier
Almost perfect I'm still hitting unexpected dead spots around town and on rural interstates, but in general I'm very happy with the service and the app.
Awesome way to track billing and get support. With up to date status (assuming either cell or wifi), you can easily track your usage, bills, and even get support (with estimated response times). Tech support directly through the app is a great feature as you don't have to fumble around for numbers to call.
Cheap Mobile service It works and saves me about 30+ a month. App is great and makes it easy to check my current and past bills
5 stars Love the app, love the service. As long as Google doesn't ruin a good thing I will never go back to the big cell companies.
My Home Screen Saver This app sits on my home screen and gives me the info I need. Data usage. I'm more aware of trying to use Wi-Fi (asking business locations for the guest password) and it's paying off. Simple and effective.
Great Service Although the connection is not 100% stable via the network, but it is acceptable. Also, the customer service is "light year" better than my previous carrier.
Great at times Great in the US when not using Sprint a tower no voice and data at the same time. OK outside the US I have called multiple times in the last five months due to lack of data in South America at 20 cents a minute (no reimbursement) or real solutions. This 3 stars.
Amazing service A lot cheaper than my previous service. Super easy to switch over. Only small draw backs are 1)limited phone options(but I love my 6p) 2)more missed calls than I use to have on the same towers. But with that said still 5 stars and definitely worth looking into if you are an individual who always has wifi around.
Versatile Best coverage over any other provider because it uses three cellular providers. You also get data-only SIMs to use with other devices like tablets. I use a data-only SIM with an old iPhone 6 Plus I have lying around. With data-only SIMs, your charged only for the data you use, no monthly fee. The service is worldwide. Add family members for even more savings. Although, if you use a lot of cellular network data, this can become very expensive. The Project Fi app allows you to keep on top of things.
Group plan activation nightmare I started using fi half a year ago and was pretty happy with it until we decided to get my wife a new phone with fi too. Since then she could not transfer her phone number from Google Voice to her new phone. And the old number is not usable anymore since it is stuck in some process. Until now nobody from the support was actually able to resolve the issue. Very annoying! Given the price for contract and phone this is not acceptable.
Spotty coverage; calls drop when switching signal type Get poor signal when driving around outside the city and calls dropping frequently. Usually hit a couple dull spots in the city that are inexplicably dead zones but it's improving. Hope their coverage and quality improves. LTE speeds are fast but the call quality is still sub par.
Good service when it actually works I used to like project fi and then they decided to add US Cellular to their network and i have had nothing but problems with my services since. MY phone constantly droos calls or does not receive the calls and i pay my bill on time (automatic bill payments) and yet I've still been having this problem for months and seems there's no solution in sight. It's really too bad because the service though pretty pricey seemed promising.
Project Fi I love my project fi, I can use my data only sim so I can have multiple devices on one line. It has allowed my tablet to be a fully functional backup phone for a fraction of what T-Mobile would have charged me. It would be worth getting a nexus 5x just to get this service so you could get a data only sim to put in your favorite T-mobile phone. The free hotspot is good in a pinch as well. It saved the day once when we had a power outage and a lap top was needed to turn in an online assignment.
Amazing concept Great customer service and basically reception everywhere. Only thing that hinders it is the odd logic of switching between networks. Sometimes it chooses T-Mobile even when there is no reception at all in an area where Sprint has decent service.
Very Excited about the future of Project Fi The immediate request I have is to add the Verizon Wireless network to the project. Also, I like using Hangouts to manage my Voicemail, this allows me to access my messages across any device where I have Hangouts installed; I use it for my Project Fi and my carrier number on my work mobile device. BUT, I would like the option to use the Google Messenger app for my Project Fi SMS without losing the ability for Hangouts to handle my voicemail.
Best customer service ever We had quite an account/number/phone mess, but support got it straight the first time. Price is great, service in our area is great. I feel good giving my money to Google.
Service is great and the Fi app is beautifully designed. Customer service doesn't always know what's up when you hit em with tech questions...or maybe they just don't give you bs scripted lines like the other providers do.
Shits on Verizon Never going back to the monopolies, prices are reasonable, never had a service problem plus the Nexus line is always top notch with hardware and security updates
Still has software and support issues Fi promises great things but does not deliver. The software does not switch to the faster LTE connection if it already has a connection. You can manually force it to switch but isn't that what Fi should be doing. It seems to prefer Sprint and T-Mob over the new US Cell.. so much so it will connect to a tower with 0 bars when a 3 bar USC connection is available. The Fi support seems to be running interference for the app. Wait to see if it gets better before buying,maybe just 5x related .review forums
Problem with Texting I do like the customer service but not the reasons I have to contact them. Texts aren't sending intermittently.. and customer service can't figure out why.
In love this app. This app is a great benefit for Fi users. It can track all your dara usage and give you access to help. I see myself being a long time Fi user.
Excellent Good customer service (no wait, competent staff), easy to pause or cancel service (i.e. no phone call), easy to view and understand bills, easy to add data-only sim cards. Fi's reception is a notch below Verizon's but the Fi app is perfection. Also works internationally and on other devices.
Simple and Functional I love Project Fi and have been a part of the program since it was in its invite only phase. Having the Fi app is fantastic! It's very easy to monitor data use of my phone and LTE tablet, make changes to my plan, and even get technical support, all within the app.
Awesome!! I love Fi. The only issue I used to have was that T-Mobile and Sprint aren't great in more rural areas where I live, but now that they added U.S. cellular towers I have great service wherever I go!!
Amazing service. Incredible prices. OK support. I never drop a call or lose signal since I've switched to Fi from having Verizon and T-Mobile. I live in the SF Bay Area and when taking the subway I never lose signal. Prices are great because it's pay as I go. Customer support could use some work. I upgraded my phone and my old Fi SIM card would not work. I needed a new one ASAP and when I called Fi support the rep told me it would be $18 for next day shipping! I ended up getting it but as beta tester Google reps should treat their customers better.
So regrat to see Google make this change I am a fan of google and I really love the Fi services before. BUT after I updated to the latest version of Fi app, I found the call icon becomes grey and says "not available". I guess google finally decided to expand their customer base for this service and therefore cannot afford a 24/7 line services.
Love Fi And The App Is Useful Enjoying my service on Fi. I do wish data packages were a little more competitive at price point. I've decided that if I ever got to a $45 phone bill, I'd consider taking my unlocked phone over to Straight Talk again.
Project Fi is awesome! I live in Minneapolis and had Verizon. With a monthly bill of almost $70 I was looking for a change. Project Fi is just that. If you are good about monitoring your data use and have the possibility of traveling abroad then this IS the service for you. If you: 1.) need to use a lot of mobile data 2.) are frequently in rural areas not covered by one of Fi's three networks 3.) don't want a Nexus or Pixel phone...then Project Fi is not for you. Otherwise enroll and enjoy!
Pay for what you use After spending 20 days in Peru and using my phone on cell and wifi for calls and data I couldn't be happier on using Projet Fi.
Update Sent me a Replacement 6P Stay Tuned Fixed a lot of the problems. Replacement working much better so far.
Service In almost the year of having Project Fi, I have saved about an avg of $45-50/month. And have been happy with the service in the traveling I have done.
Data without the data price Project Fi allows me to have a smartphone at a price point that no one else can match.
Google does do EVIL A month ago, before Pixel launch, I was in the market for a phone. Thought I'll give Android a chance, after being on iPhone for a couple of years. The customer service told me they'd take care of price drops when (if) new Google phones are launched in October. Well, new phones were launched and Nexus 6P did see a price drop, but now they're telling me that there was a promotion that would've done price protection and that I missed it by A DAY. Unreliable, horrible customer service. Wish I could get out.
Project Fi is Great Service works great, price is unbeatable, and the app works flawlessly. Google has kept things simple and if you're not a data heavy user then this service is the best value available.
Love saving money Way cheaper than my previous carrier and I like how I can make calls and send SMS text messages from my computer. Works great on my Nexus 6p
The best US carrier Love the business model, the service and the app. No bull and no big Daddy carrier secret spying.
Cheap Mobile service It works and saves me about 30+ a month. App is great and makes it easy to check my current and past bills
Pixel phones are too expensive now! They are junk with their cloth speaker covers! The new Pixel phones are a bit bland for the expensive price. No water proofing, no sd cards, glass backs are fragile, ugly tapered design (wtf), no special software or hardware, & nobody will use Allo or Duo. Nobody will care about Google Assistance. It's just a rebranded Google Now. And nobody uses that. Just like nobody uses Google plus. All of these things would be ok if the phones didn't cost so much. When it's times for a new phone I'll be searching for a new service now too.
Can't manage payments from app! When I click on "Manage Card" a toast pops up saying, "Something went wrong". When I click on it again, despite having data, a message pops up telling me that I need to connect to WiFi or cellular to manage my payment method.
Service is spotty and it seems like the transition from cell to wifi is really buggy (Western Washington). Pretty much 4-5 times a day when I try to call out it fails w a message about the number being incorrect (for a contact saved to the phone that hasn't changed in 10+ years). We had 9 people on our extended plan w att and I was hoping to switch everyone off, but for now, I wouldn't want to deal w the headache of everyone complaining to me about not being able to use it.
I love it Amazing pricing, amazing customer service, amazingly simple plans. This is how cell providers should all be in this country! I wish I could say the coverage is comparable to Verizon, but it's not. However, if you find yourself spending the majority of your time in or near any major metropolitan area, project Fi is gold! Try it out if your phone is compatible!
Dropped calls Last two phone calls were dropped, one on wifi and another on LTE, each with different callers.
it has all I need this is how cellphone plan should be. simple, clear, no hassle. you also get awesome coverage from both reliable carriers. oh, did I mention that you get international data as well when you travel abroad?
Great service at a great price! Like I said, great service at a great price. I don't know why anyone would go with a traditional carrier. That being said, it would be nice if they had phone numbers available in more area codes.
5/5 The best hardware, support, service, and price. Can't recommend highly enough.
Great app While the Fi service itself could use a few more options the app is fantastic. Everything you need to know what's going on and manage your account in an easy interface.
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